Frequently Asked Questions

Is the product effective at cleaning your hands?

Our product has been proven by the FDA and many researchers that Benzalkonium chloride is effective at killing 99.99% of common germs within 15 seconds.

Is it safe for skin use?

Our product uses Benzalkonium chloride for its base and doesn't contain any alcohol. Therefore, it's safe for sensitive skin.

Do you accept returns?

We would accept returns only if there is valid proof that the product is a defect. Proof can be shown via pictures or videos of showing the defects.

Is it refillable?

Our bottles are refillable! We will launch the refills soon.

What is the shelf life of the products?

Our products are made with no preservatives and best use within 2-3 years after its production.

Are resellers welcome?

Yes! We have a special price for resellers. Contact us through cheaindonesia@gmail.com for more information.

What’s the minimum order amount?

There is no minimum order amount

Which countries do you ship to?

As for now, we only ship to all parts of Indonesia.